The Tyranny of the P1

There’s this local restaurant I go to a lot – it isn’t much to look at from the outside, and truth be told, the inside is kind of dingy. The menu is a mess of misspellings and grammatical mistakes inside a cracked, yellowing plastic sleeve, orders sometimes get lost, and one of the waiters is actively […]

Then and now

It’s that time, and with the enforced downtime that is the children’s end-of-year vacation, I’ve been taking some time to reflect on all the changes of the past 12 months (and, you know, actually start writing again). Settling into our new home, the children getting older, our daughter finally starting to grow some hair (we make […]

Balancing your party

It’s been a couple of months since I left TripAdvisor, and as I’ve been coming up for air, I’ve been going through the necessary process of re-evaluating the conventional wisdom I’d come to accept over the past six and a half years. Some of it was great – generally applicable best practices that I’ll use for years to come. […]

Startup log: first impressions

As you may know, I recently left TripAdvisor to live the ups and downs of startup life. Now, one of the things that happens when you’re in a place for a long time is that you start to accrete responsibilities. You take ownership of cleaning up a particular error report. Or you set up automated jobs to monitor your […]