It’s hard to believe it’s been six and a half years. In late 2008 my startup had just collapsed, my wife and I were expecting our first child, we’d just bought a house… Oh yeah, and the world economy was shattering into fist-sized pieces of molten pain. Good thing I’d already burned through my savings – I didn’t have any money left to lose. People sometimes ask me why I joined TripAdvisor, and the honest answer is that they offered me a good job in a moment of need. It was only later that I realized how lucky I’d been.
TripAdvisor, it turned out, was recession-proof – 2009 was its best year ever, until 2010, then 2011, 2012, etc. It had an extremely strong engineering department, and was poised for tremendous growth. The people were incredibly nice. I’d never worked at a company so successful, and it turns out that when you strip away all the existential anxiety about making payroll, extracting a milestone payment from a reluctant client, or even just having a business model that makes any kind of sense, work becomes a lot more fun. Even when I joined, TripAdvisor was the biggest company I’d ever worked at, but it still had a sense of energy, excitement, and speed.
From the beginning, one of the best things about TripAdvisor was just how much you could learn, how much you had to. I was an experienced guy, I’d written a lot of code, managed teams, started a company, but this… This was moving up into the majors. SEO, SEM, scaling, architecture, testing and iteration – Trip was a true software engineering organization wrapped in a hacker mindset, and it was a phenomenal education in how the big kids played the game.
So I dug in, got heavily involved in recruiting, and went from managing one team, to two, to four, to six, at various times being responsible for Community, Social, Mobile, Sales, CRM, Listings, Tools, APAC, and Partner Integration. It was an amazing rollercoaster ride – there were successes and failures, good times and bad, but overall it was one of the most incredible periods of personal growth in my professional life.
Then, about a year ago, I made a change. Operations had always been a huge hole in my experience, and once again, TripAdvisor provided me with the opportunity to take a chance on something new. DevOps wasn’t initially my first choice, but it turned out to be the right one – a combination of tech-ops (hardware), site-ops (application layer), and warehouse (databases), it was the perfect learning opportunity.
So, to all my friends at TripAdvisor – and there are so many of you – you have my gratitude and admiration. It feels like we all grew up together, and built something great. Thank you, take care, and keep in touch.