Startup operations priorities

One of the things about being in operations is that it introduces you to a whole host of concerns, features, and disciplines that you’d otherwise take completely for granted. In the same way that you rarely think about the work that goes into maintaining the sidewalk outside your house, or the massive international infrastructure devoted […]

Reflections on a year in DevOps

I’ve been working in DevOps for just about exactly one year now. Different companies call their teams different things, but at TripAdvisor we divide Operations into the following buckets: TechOps: Live site hardware. This includes managing the data centers, racking and kickstarting servers, setting up firewalls, routers, load-balancers, networking, DNS, bandwidth, certs, and so on. SiteOps: […]

Customs

Culture can be top down, or bottom up. The big commandments come from on high (“Speed wins!” “Done is better than perfect!” “Don’t be evil!” “Worse is better!”), and everyone scurries to figure out what they mean and how to make them happen. Eventually, a company will settle into a rhythm (hopefully sounding more like […]

is-a vs. has-a

The old-timers have it, of course. They started it, built it, went through hell to ship it, stepped up and created something from nothing in the midst of one disaster after another. You bet your ass they feel a part of what they created, feel like part of a special club, know with a justifiable sense […]