I was running late. I needed to get to work and was on my way out the door when I suddenly remembered that I’d forgotten to make lunch. Not a big deal – I usually just slap a PB&J together – but I was already late, bundled up and mentally on my way. It was going to be […]
Tag Archives: efficiency
Every company optimizes for something. Sometimes this is an external measure – price, quality, security, customer service, etc. Sometimes it’s internal – hiring, project/risk/change management, and so on. Of course every company wants to do everything perfectly, but when you look at how they make decisions, there’s usually a central organizing theory. At TripAdvisor, the […]
