Special Roles: a Bestiary

When I started hiring, I used to look for the 10x programmers, the rockstars, the embarrassingly named “ninjas” (I blame you for starting the trend, Srinija). I quickly learned that these were impossible to hire – they looked exactly like every other “good” programmer, until one day you realized that they’d significantly improved performance by rearranging […]

Positive Feedback

I recently wrote a post about negative feedback, and how useful it was to learn ways in which you could improve. By itself, of course, constant negative feedback would be incredibly depressing. We also need to know when we’re doing well. This sounds trite, and yet it’s the rare manager who consistently gives positive feedback. I remember […]

Hiring technical managers is hard

In a strong engineering organization, there are typically two main technical leadership tracks. Different companies have different names for them, and their responsibilities can sometimes overlap, but for the sake of this discussion let’s call them “leads” and “managers.” The lead is the alpha nerd – this is the engineer who guides the team technically, […]

The Rules

There appears to be a little confusion about what the Internet is, why it exists, and its rules of use. So, as a public service, I offer the following gentle reminder. The internet is not a safe playground. It is a dark, dangerous, occasionally beautiful and sometimes fatal window into the dreams and nightmares of […]

What annoys us defines us

I was talking with a coworker recently, who described how bad design just pisses him off. He can’t stop his brain from picking an app apart and figuring out what does and doesn’t work. Bad design offends him, as though someone had intentionally decided to seed their lawn with broken glass. The world is a complicated, busy […]