Getting Negative Feedback

I had a conversation with a coworker a while back, who asserted that every manager would take out his bad mood on his direct reports. This was said without rancor, challenge, or apology – it was stated as an axiomatic principle, in the same tone of voice that might convey a lack of interest in […]

Science, superstition, and open plan offices

If you’re anything like me, you probably have one or more anti-science, anti-rationalist bêtes noires. Maybe you like to rage against the creationists and what they’re doing to our schools. Or gripe about the global warming deniers and what they’re doing to our planet. Or fume about the crazy anti-vaccination nuts and what they’re doing to […]

The communal responsibility anti-pattern

Pattern In the phenomenally successful 7 Habits of Highly Successful People, Steven Covey describes the time management matrix, in which work is classified as important / not-important, and urgent / not-urgent. This gives us the following set of four quadrants: In a nutshell, the point is that effective people spend their time in quadrants 1 and 2 – it can […]

Learning from rage

There’s a power to rage. It’s honest, unselfconscious, and (for the most part) uncontrolled. It has no interest in anyone else’s opinion, has no ulterior motive, and is unguarded. It makes you uncomfortable, and triggers a fight or flight response. You might find it terrifying, inappropriate, sophomoric, ineffective, déclassé, distasteful, or factually incorrect, but you can’t deny its […]

On to my next adventure

It seems like forever ago that I took on my first team at TripAdvisor – I was working with two junior engineers (both of whom had more experience with the codebase than I did), some tools and forum code, just muddling my way through. Almost five years later and I’m responsible for six teams, with […]