As I look back on my time at TripAdvisor and HelloShopper, and think about conversations I’ve had with various startups, one of the recurring themes has involved building and managing engineering organizations, particularly during rapid growth phases. From five to fifteen, to twenty five, to seventy five, to a hundred fifty, and so on. Each of these ramps […]
Tag Archives: Management
Some people are hard to read. Some situations are complicated, with pieces moving behind the scenes in a Rube Goldberg mess of not-quite interlocking puzzle pieces. Sometimes people intentionally withhold information – maybe they were told in confidence, or perhaps there’s an HR reason for keeping a secret. Sometimes it’s none of your business. Or it is, […]
Interviews are weird. Of course there are the nuts and bolts – getting there early enough but not too early, dressing nicely but not too nicely, the technical and behavioral questions, and so on – but more interestingly, every so often someone asks you a question that really forces you to reflect seriously on your experience or worldview. […]
Note: This is the first post in a series of musings and reflections on my first year in startup-land. The most important goal for any manager is to ship product, and the highest leverage task toward that end is to build a great team. I’ve had the privilege of working in companies with great engineering […]
It’s been a couple of months since I left TripAdvisor, and as I’ve been coming up for air, I’ve been going through the necessary process of re-evaluating the conventional wisdom I’d come to accept over the past six and a half years. Some of it was great – generally applicable best practices that I’ll use for years to come. […]
“What’s your management style?” It seemed like an innocent enough question. After all, I’ve been managing teams of engineers on and off for fifteen years, and have spent the last two and a half years organizing my thoughts on the subject. Easy. “Well, you know, I’m, uh… Hmm.” Yes, that sound you just heard was all […]
One of your key team members just quit. A top performer, she’d slotted into the team as though she’d always been there, and quickly become your go-to person for several key initiatives. Now you’re wracking your brain, trying to figure out what just happened. Things were going so well, why is she leaving? Was it […]
“Two nations; between whom there is no intercourse and no sympathy; who are as ignorant of each other’s habits, thoughts, and feelings, as if they were dwellers in different zones, or inhabitants of different planets; who are formed by a different breeding, are fed by a different food, are ordered by different manners, and are […]
I recently wrote a post about negative feedback, and how useful it was to learn ways in which you could improve. By itself, of course, constant negative feedback would be incredibly depressing. We also need to know when we’re doing well. This sounds trite, and yet it’s the rare manager who consistently gives positive feedback. I remember […]
I had a conversation with a coworker a while back, who asserted that every manager would take out his bad mood on his direct reports. This was said without rancor, challenge, or apology – it was stated as an axiomatic principle, in the same tone of voice that might convey a lack of interest in […]